Shipping + Exchange Policies

Shipping Information

Most in–stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. Please note that we do not ship on Saturdays, Sundays or US holidays.

Occasionally, items may be out–of–stock or backordered. You will be alerted in both instances, and in the event of a backorder, will be provided an approximate date of shipment. You will be informed if an item is backordered when you add it to your basket or within 10 days of placing your order.


SHIPPING COSTS + METHODS (DOMESTIC) 


Order Total                       Method                            Cost                         Expected Arrival

$1-$100                             USPS First Class              $4.80                        5-8 business days once order is placed
$1-$49                               USPS Priority                   $8                              3-6 business days after oder is placed
$100+                                USPS First Class              Free                          5-8 business days once order is placed   
$200+                                USPS Priority                    Free                          3-6 business days once order is placed

$1-100                               UPS 3-day                        $12                            3-4 business days once order is placed

$100+                                 UPS 3-day                       $15                            3-4 business days once order is placed 

 

SHIPPING COSTS + METHODS (INTERNATIONAL) 


$1+                                    DHL                                  $35                           4-8 business days once order is placed

$1+                                    USPS                                $28                           1-4 weeks

                                                         

SHIPPING POLICIES

  • Orders are shipped pending availability of the items. 
  • For items in stock, orders ship from Los Angeles, California within 1-3 business days from the day the order is placed. 
  • If the item is marked as OUT OF STOCK please allow a 3-4 week shipping window. Our items are handmade in Turkey, so if this is an urgent matter please contact us and we will try to expedite fulfillment.
  • Orders within the U.S. ship via First Class Mail, USPS Priority Mail or UPS. 
  • We suggest choosing shipping via DHL or USPS Priority for international orders. We are not responsible for any duties/and or import taxes if applicable.  First Class is possible, but it takes longer to deliver and tracking is not available for international orders. 
  • If shipments are returned to us due to a non-deliverable address / if customer was not there to receive it, buyer is responsible for re-shipping costs.
  • For all other situations, we will do our best to help you and evaluate your situation on a case to case basis.


  • RETURNS  + EXCHANGE POLICIES

  • Our jewelry is final sale. 
  • We are happy to offer you an exchange if you are not happy with your purchase! Items must be returned to us 5 business days upon its arrival for store credit only.
  • Items sent in for an exchange it be unused and in its original packaging (cellophane bag + fabric pouch).
  • Once we receive returned items, we will send you an email with store credit which can be used to purchase any of our items through our website once the return is processed.
  • Your store credit never expires! 
  • Shipping + handling charges are not refundable. 


  • DEFECTS


    Because we love happy customers, we always make it our best effort to design, manufacture and deliver great quality pieces. However, we are aware that sometimes mistakes are made. 

  • If the product has a manufacturer's defect, please contact us within 3 business days upon receipt of the product
  • Please return item in its original packaging
  • We will replace it at no cost
  •  

     

    Thank you + happy shopping!